Grown-up Help

We want to make Creative Girls Club a success for you and your daughter, granddaughter, niece or special friend. To sign-up your special girl, click here to order online or call us toll-free at (877) 226-5391.

If you need any kind of assistance, we are happy to help! Please click one of the links below that best describes the kind of help you need.

Manage My Account

The person who gave your this membership can log in and manage the account for ....

  • Billing information -- change of address, pay online.
  • Cancel a current membership.
Customer Service

For assistance with any of the customer service issues listed below, please complete our online form or contact us by calling toll-free (877) 226-5391.

  • Billing information - change of address, question about billing, etc.
  • Kit damaged in mail - request replacement kit or refund.
  • Questions about upcoming kits - when will it be shipped; how often are kits shipped; what is coming up next.
  • Cancel a current membership.
Kit Assistance

For assistance with any of the items listed below, please complete our online form or you can contact us by phone, by calling toll-free (877) 226-5391.

  • If you are having difficulty completing a kit and need help.
  • If you think there is a problem with the materials included in the kit.
  • If you have a kit idea you'd like to share with us.
  • Have a crafting tip you'd like to share?
  • Want to give our Craft Coaches your opinion of the kits?